If additional the images are shown as files below the text, it is fine, but when a customer sends in a mail with a number of screenshots, it becomes almost unreadable by us, since we have to find the right images with the markers in the text.
Thank you for the idea. Given the low volume of support for this idea, we do not have plans to make updates in this area at this time. It is currently possible to view the images as attachments on the idea. We hope that helps!