Improve Slack to Aha integration to allow integration per product or for multiple Slack groups

The recent Slack to Aha integration is great but it can only be configured at the account level with one Slack group. This is very limiting and doesn't mirror the Aha to Slack integration which can be configured at the product level.

For our multi-product implementation of Aha, we can now have only one team configured to create Aha records from Slack when we need multiple different Slack teams enabled.

  • Dave Tucker
  • Feb 1 2018
  • Already exists
Release time frame
  • Feb 1, 2018

    Admin Response

    Thank you for your idea. You can accomplish this already by adding multiple account level integrations -- each associated with a different Slack team. Users will need to login once from each team the first time they attempt to use the /aha command. Their Aha! permissions will then determine which product(s) they have access to when creating records.

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  • Dave Tucker commented
    February 01, 2018 15:36

    That's great news. My mistake in not understanding that you can have multiple account level integrations which still limit access permissions correctly within Aha. I've now configured this and it works fine.

    Just a suggestion to maybe add this information to your release note and guidance.