Better diffing in update emails

My users are getting bombed with update emails that don't make clear what has been updated. This is causing frustration, confusion, and mass un-subscribes to what should be important updates.

  • Ryan Sanders
  • Dec 21 2017
  • Already exists
Release time frame
  • Attach files
  • Admin
    Austin Merritt commented
    December 29, 2017 22:42

    Hi Ryan, the emails are designed to highlight what was changed. If you have examples of emails where this is not happening can please share them with support@aha.io and we will address the issue. I would also recommend your team check out digest emails. They are designed to provide a quick, consolidated update on what has changed for records they are watching.

  • Ryan Sanders commented
    January 9, 2018 21:24

    Sent! Thanks, Austin.