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Status Already exists
Created by Guest
Created on Dec 21, 2017

Better diffing in update emails

My users are getting bombed with update emails that don't make clear what has been updated. This is causing frustration, confusion, and mass un-subscribes to what should be important updates.

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  • Guest
    Jan 9, 2018

    Sent! Thanks, Austin.

  • Admin
    Austin Merritt
    Dec 29, 2017

    Hi Ryan, the emails are designed to highlight what was changed. If you have examples of emails where this is not happening can please share them with and we will address the issue. I would also recommend your team check out digest emails. They are designed to provide a quick, consolidated update on what has changed for records they are watching.