Support authenticated attachments in Zendesk

Settings->Tickets in Zendesk and see if under attachments you have "Require authentication to download." enabled?

https://support.zendesk.com/hc/en-us/articles/203927716-Attachments-in-Zendesk#sec5
  • Peter Lynch
  • Apr 3 2016
  • Likely to implement
  • Attach files