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Status Will not implement
Categories Integrations
Created by Guest
Created on Apr 3, 2016

Support authenticated attachments in Zendesk

Settings->Tickets in Zendesk and see if under attachments you have "Require authentication to download." enabled?

https://support.zendesk.com/hc/en-us/articles/203927716-Attachments-in-Zendesk#sec5
  • ADMIN RESPONSE
    Sep 1, 2024

    Thank you for the idea! Given the low volume of support for this idea, we do not have plans to make updates in this area at this time.

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