Often ideas or requests are indicative of a deeper problem. There needs to be a way to create a problem statement which ideas can be associated to and reported on over time to see if the problem itself is trending instead of the individual idea.
How can this be configured in Aha?
Hi Charlene, thanks for the note. There are a couple ways that you can handle this.
This can be something that you ask the customer to do, and/or something that you do on your end.