Status Already exists
Categories Jira
Created by Sasi Ravichandar
Created on Apr 12, 2019

Aha Integration Status Criteria

In Integration, I am not able to choose which statuses I send and which status changes I do not.  Example, captured, i do not want to send, but Aha Integration allows me to send to down stream systems with a blank mapping. Please enhance integration to add an option 'do no send' per status or if mapping is blank do not send.  Blank mapping inadvertently assigns default status in downstream systems.

  • ADMIN RESPONSE
    Apr 15, 2019

    Thank you for your idea. When a record is sent from Aha! to the development system, the default status will be used in the development system when the Aha! status is not mapped. For any additional status changes, no updates will be made to the status if the selected status is not mapped.

  • Attach files