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Status Future consideration
Categories Account settings
Created by Joe Granville
Created on Nov 4, 2020

moving paid seats from one group to another

We have multiple paid seat groups that represent each of our different business units which allows us to delegate the administration of paid seat licenses. Each seat group has maxed out their allocations and we have no unused licenses. The issue is that we are in the middle of a reorganization and need to move people from one group to another. it would great if there was a move option that would allow us to move a user from one group to another and the paid seat group allocation would automatically update.

Instead today we have to do a manual and tedious process of one by one removing a person from a group and freeing up a allocation slot then moving the person to the new group.

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  • Steve Rudkin
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    May 4, 2023

    I agree this is a real pain. I do not understand why it was designed to where you cannot move someone that has a license to another paid group where there may not be a license. The act of moving the person should move the license.