RELATED IDEAS
Additional documentation around removing an Idea Portal Custom Domain
While there is documentation on adding a new Custom Domain for an Ideas Portal, there is no information on how to actually remove one once it has been created.
https://www.aha.io/support/roadmaps/strategic-roadmaps/ideas/customize-ideas-portal-url-cname
The answer seems is as simple as clicking "edit" and removing the domain listed - but I don't know if that's a valid approach or not.
Please consider adding additional text around what to do in this scenario.
Also, it is possible to get errors about your domain. Covering those as well, including what to try when you get an error message, would also be helpful.
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ADMIN RESPONSEOct 28, 2020
Thanks for the idea!
We have updated our documentation to include a quick note on how to remove a custom domain in the article you shared.
You should not be encountering any errors for this use case. If you are having issues, please feel free to reach out to our customer success team support@aha.io and they would be happy to help.
