Add option of "Any Approval" or "All Approvals" for Approval To-Do created manually or via automation with Flexible Workflow

SITUATION:

• We have set up an automation rule to create an Approval To-Do record under a Feature when a certain condition is met (this is extremely helpful to help users know when an Approval To-Do should be used)

• After the Approval To-Do record is created, we manually add multiple assignees to the Approval To-Dos, which can vary based upon various scenarios

• We are required to use Flexible Workflow for this because we need the Aha Status to be updated by Jira, via integration, once the Feature reaches a certain point in the workflow

• If the Approval To-Do is created via automation, Aha closes the record when only one of the assignees approve the record (i.e., "Any Approval")

  • PROBLEM: This is a problem because we want all assignees to approve the Approval To-Do before the record is closed

• If the Approval To-Do is created manually, Aha doesn't close the record until all assignees approve the record (i.e., "All Approvals")

  • PROBLEM: This is the desired functionality for closing the record, but requires our users to know when an Approval To-Do does/doesn't apply, and we aren't able to pre-populate the Description field.

• It seems odd that Approval To-Dos behave differently when created via automation vs. manually

REQUEST:

• Modify the "add a to-do or approval" automation action to work similar to Fixed Workflow Transition when "Approval required" (see screenshot).

  • Allow the option for "Any Approval" or "All Approvals"

  • Allow multiple users to be assigned

  • Allow Approval Groups to be assigned

• For all Approval To-Do records which have been created, add an option to the action menu for "Any Approval" or "All Approvals"

• For all Approval To-Do records which have been created, allow Approval Groups to be assigned