Our Support team uses Gainsight CS to track and manage interactions with customers. They want to be able to look at Aha ideas submitted, voted on, or subscribed to by specific customers all without leaving Gainsight. They will use this during customer QBRs to provide a report out on status, and to interact with PMs without resorting to spreadsheets and email.
For those ideas, here's an initial list of the Ideas fields they'd want to see:
Aha assigned to user
Private comments (they also want to be able to comment back privately)
Link to idea in Aha console
Link to idea in Ideas portal
Related (linked) initiatives, master features, and features
We can build this using the Aha API but would appreciate if Aha supported this natively.