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Status Future consideration
Created by Guest
Created on Feb 21, 2020

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Need to be able to attach files from portal responder to requestor

At the moment, only images are supported as file attachments. Need to be able to share every file type bi-directionally (i.e. PDF/PPTX/DOCX to be attached to the outgoing email to the user)

  • Attach files
  • Admin
    Julie Price
    Reply
    |     Feb 24, 2020

    Thanks for the additional clarification!

    I updated your comment above and moved your zendesk ticket for reference into a private comment.

    We will continue to monitor this idea for community feedback around the need for attaching non-images as you noted.

  • Guest
    Reply
    |     Feb 24, 2020

    Hi Jule,

    Please see Aha support ticket and my discussion with Mark Crowe for more detailed info.

    Thanks!

  • Admin
    Julie Price
    Reply
    |     Feb 21, 2020

    Thanks for the idea!

    Can you please share a little more detail to help us prioritize?

    You can Attach files to your comments in response to an idea, which is then available in the idea to all of the subscribers.

    Are you looking for something different?

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