As a PM you can build your ideas portals to capture ideas based on categories; but what is severely lacking as far as i can tell is the ability to 'make sense of the data'; i.e. a drilldown into ideas in these categories - or for the system to alert me on the summary page that a particular area of the product is getting a hammering. Offering some insights would avoid wasted effort exporting to excel to do the analysis. It seems you can do this on the customer portals but just not in the main overview page. if we had widgets to add into this overview it would be even more snazzy :)