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Share your product feedback

Status Likely to implement
Categories Knowledge bases
Created by Emily Steel
Created on Oct 30, 2026

Prioritize phrase and proximity matches in knowledge base search

What is the challenge?
  • Search does not automatically prioritize phrases or query words appearing close together.

  • For example, searching “dark mode” can rank an article that mentions “dark” in one section and “edit mode” in another above the article about turning on dark mode

What is the impact?
  • Articles containing query words in unrelated contexts can rank above articles about the requested topic.

Describe your idea.
  • Boost exact phrase matches

  • Give higher priority to matches where query words appear close together.

  • Attach files
  • +1