When people review and organize highlights during research synthesis, highlight cards can truncate the snippet text so they cannot quickly see the full context of what was captured.
This is especially disruptive when moving highlights into a whiteboard or grouping them into themes, because the person has to reopen or revisit the source interview to understand what a snippet means.
Slows synthesis and adds context switching between the highlight workspace, the source interview, and downstream tools.
Makes it harder to confidently group related findings, validate takeaways, and continue analysis inside Aha! Discovery.
Show the full highlight snippet by default anywhere people review highlights for synthesis, or provide a clear expand pattern that keeps the full text one click away.
When space is limited, preserve enough of the snippet to make the context understandable and make the expand state obvious.
Keep the behavior consistent across views where highlights are reviewed, grouped, or sent into whiteboards.