Send notification email each time an automation adds an Admin Response

What is the challenge?

• Automations can add admin responses to ideas when those ideas move to certain statuses, but notification emails are only sent when the first admin response is created.

• Any later automated admin responses do not trigger another notification email.

What is the impact?

• Customers and internal stakeholders can miss important follow-up updates that were intended to be communicated automatically.

• This creates inconsistent behavior between the first automated response and subsequent ones, making idea automations less reliable for ongoing communication.

Describe your idea.

• Send a notification email every time an automation adds an admin response to an idea.