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Share your product feedback

Status Future consideration
Categories Knowledge bases
Created by Chrissi McNamara
Created on Jul 10, 2026

Hide knowledge base navigation menu

What is the challenge?
  • We have Notes/articles created for specific customers or use cases that we want to publish and share via direct URL, but we don't want them visible or discoverable in the main knowledge base menu for all users.

  • Right now the left-hand navigation can't be hidden, so all published content shows up there by default.

What is the impact?
  • We can't share customer- or use-case-specific content the way we want without it being exposed to everyone browsing the KB.

  • We'd also prefer a cleaner, less cluttered knowledge base overall, navigable through search or featured/graphical categories rather than a full side menu.

Describe your idea.
  • Allow publishing of specific folders/articles so they're live and accessible via direct URL, without showing up in the knowledge base's side navigation.

  • Give option to hide or collapse the left-hand navigation menu entirely, so our knowledge base can be navigated by search or featured content instead.

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