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Status Shipped
Categories Knowledge bases
Created by Tyler Carter
Created on Jun 12, 2026

Add custom role to allow individuals to manage knowledge base redirects

What is the challenge?
  • Individuals who manage a knowledge base are not always a product manger or workspace owner. Right now, in order to manage knowledge base redirects the user must be a workspace owner.

What is the impact?
  • Admins must grant knowledge base managers additional permissions they do not need, or, add additional burden on workspace owners to manage redirects.

Describe your idea.
  • Add a custom role that allows admins to specify users who can manage redirects within their knowledge base.

  • Attach files