Similarity check when adding a new idea often does not detect similar ideas
Multiple Ideas that are similar; adding noise to the backlog
in the example provided, the internal search for the word Copan returns 2 idea in the same workgroup with the same portal visibility yet in the external portal only 1 suggestion is made by the system when trying to log an idea with the word Copan.
Outline the Idea similarity check limitations when searching (minimum) or improve the return with a more thorough list to match 'in app' capability.
Thanks for reaching out. The similar ideas list is not meant to work like a search. It uses more sophisticated methods for finding potential duplicate ideas. It is optimized for a fuller idea name than just a single word search. Please reach out to support@aha.io with examples of entering full idea names and the duplicates you expected it to return. They will help troubleshoot and get back to you quickly.