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Share your product feedback

Status Future consideration
Created by Guest
Created on Apr 16, 2026

When adding a new user and their email address is already in use, do not change the user Identify Provider field to Password

What is the challenge?

  • When adding users via Account > Billing > Users, the Identify provider field will reset to Password if the email address entered is already in use.


What is the impact?

  • Users can be inadvertently added with Password access instead of SSO.


Describe your idea.

  • Have the identify provider field retain the SSO selection even if the email address is already in use.

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