What is the challenge? |
When an approval is rejected it can be unclear for other users to see where to find the rejection comment and why it was rejected. |
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What is the impact? |
Users are unclear where to find why an approval is rejected, resulting in additional questions/time to check with others. A separate report can display the approval status and comment, but navigating to a separate report is additional steps. The need is to make this more visible on the record where the approval exists. |
Describe your idea |
Allow for the rejection comment be more visible (e.g. from the to-do tab, or on the record, without needing additional clicks). |