What is the challenge? |
Often there are multiple versions of an Organization for various reasons. (Syncing from CRM, regional versions etc.) When submitting a proxy vote, it is not clear which organization to select if there are multiples with the same name. For example, a user may be presented with 10 ACME organizations, but each one has a different CRM ID and region. The voter has no way to differentiate the options. |
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What is the impact? |
Improve proxy voting and feedback association |
Describe your idea |
Display additional custom field data about the organization when submitting proxy votes. |
You can now choose two custom fields to show along with the organization name. Go to Settings > Account > Organizations to select one or two fields to show. These fields will appear on organizations when proxy voting, to help make sure you have selected the intended customer.