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Status Planning to implement
Categories Capacity planning
Created by Craig Glennie
Created on Dec 18, 2025

Capacity planning - scheduled change overrides personal schedule and ignores non-working days

What is the challenge?

When a user has configured non-working days in their personal schedule they will be ignored if there is (or has ever been) a scheduled change that applies to that user

What is the impact?

Capacity planning shows the wrong data and ignores non-working days

Describe your idea

At a minimum when there is a scheduled change for a user we need to also check whether they have additional non-working days in their personal schedule and include them if found

Ideally we would fully reconcile any differences in working hours and working days as well


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