What is the challenge? |
When a user has configured non-working days in their personal schedule they will be ignored if there is (or has ever been) a scheduled change that applies to that user |
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What is the impact? |
Capacity planning shows the wrong data and ignores non-working days |
Describe your idea |
At a minimum when there is a scheduled change for a user we need to also check whether they have additional non-working days in their personal schedule and include them if found Ideally we would fully reconcile any differences in working hours and working days as well |