What is the challenge? |
there is a single default assignee for ideas and automations only allow you to send email to the default or specific named users. It could be done today, but the automation would be different for each individual workspace. |
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What is the impact? |
Its a maintenance issue as people change roles or in our case as an idea is re-assigned to another user. |
Describe your idea |
Add an idea notification field similar to that for Work Requests and allow email to be sent to those recipients via automation allowing a consistent automation to be used across all workspaces. Or better yet, allow the use of email aliases in all of these notification fields allowing your customers to manage the distribution on their side as opposed to changing individual names in Aha. |