What is the challenge? |
The estimate shows one value, but the capacity report shows something drastically reduced (often minutes instead of days). |
What is the impact? |
This creates confusion for teams and leadership, derails strategic planning conversations, and generates recurring escalations to support. |
Describe your idea |
Update the system so that capacity reports consistently respect the total field when it is manually entered in a capacity plan. Ensure that these totals flow correctly into reports, aligning what customers configure with what they see in reporting views. |