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Status Shipped
Categories Knowledge bases
Created by Guest
Created on May 29, 2025

Change placeholder text for knowledge search

What is the challenge?

Current search control has placeholder text that is hard-coded to read "Search or ask AI a question." We have disabled the AI function in our knowledge base. This placeholder text does not change.

What is the impact?

This is confusing and misleading to the end-user

Describe your idea

Allow knowledge base admins to update the text for their search placeholder OR remove reference to AI if the AI feature is not enabled.

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