What is the challenge? |
The “Watchers” field changes are not captured on the history logs and therefore we are unable to explain why people are added as a watcher to a ticket. |
What is the impact? |
Be mindful of the potential security implications of allowing anyone to update the watcher list without knowing who did it. |
Describe your idea |
When the watcher list is manually updated, we should have the changes recorded to the ticket log. |