Skip to Main Content

Share your product feedback

Need a UI indicator to point to the AI Search feature for readers

What is the challenge?

The AI search feature in Aha Knowledge is great, but we have no sophisticated/easy way to point to it. There's no UI indicator for our customers, so it's not getting used.

What is the impact?

This should help a lot with ticket deflection especially for our large knowledge bases, but we've not seen a reduction in support requests for our "busy" products.

Describe your idea

Add some kind of indicator to the Search bar - a tooltip, embedded text, anything at all - to help us point customers to the AI summary feature. "Ask a question to get AI-powered answers!"

  • Attach files
      Drop here to upload