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Status Future consideration
Categories Integrations Jira
Created by Terence Osmeña
Created on Feb 26, 2025

Moving integrated Jira records to a new project should update the Jira link and key in Aha!

What is the challenge?

When following the guidance in this help article to move Jira records between Jira projects with Jira, https://support.aha.io/aha-roadmaps/integrations/integration-guides/move-records-with-jira-or-rally~7444656710918981281#prerequisites, the integration link and jira key displayed are not automatically updated, even though the link takes you to the new Jira record

What is the impact?

Confusion for Aha! users for which Jira project/key an Aha! record is linked to

Describe your idea

Ensure that any Jira record that is moved to a new project, when I meet the prerequisites in the help article, are automatically updated in Aha! with the correct display link and Jira key

  • Attach files
  • Anu Pisal
    Aug 19, 2025

    The problem I have is with the requirement that it has to match the template exactly. This is especially a problem wrt Status's. The workflow in one Jira project may not match the exact workflow in another Jira project so to be constrained by that requirement is a problem.

  • Anu Pisal
    Aug 19, 2025

    The good thing is if record ID changes from ID1 to ID2 across projects, the aha record shows old ID1 but if I generate a report (List), and have the Jira key as a column it correctly shows ID2