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Share your product feedback

Status Future consideration
Categories Empathy sessions
Created by Jeff Shaffer
Created on Jan 9, 2025

Change empathy session email address

It would be ideal if we could change the empathy session email address to use our own domain so that our customers don't view the email as suspicious and know that it is coming from us. Currently the empathy sessions are sent from feedback@aha.io which is not recognizable for our customers.

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  • Astrid Fischer
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    Jan 9, 2025

    +1.
    Our customers reported that they would not click on the link because of the unkown sender address and uncostumizable email body.