Weekly Idea Portal Summary: Support Multiple Languages

What is the challenge?	Some language customization is possible in idea portals but not in the weekly summary email.
What is the impact?	Inconsistency in the language used to communicate with customers that do not speak English.
Describe your idea	Include multi-language support for the weekly summary email
Possible Solutions	Surface the content of the email in the "Terminology" area. OR Create an "easy button" to convert everything to the desired language

Attached is a screenshot of our Swedish idea portal summary email to demonstrate the problem. Thank you!

swed-glish.jpg

swed-glish.jpg

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swed-glish.jpg

• ADMIN RESPONSE

  Dec 20, 2024

  Thank you for reaching out about this. We found that there was a bug preventing all the translations from appearing in the email. The phrases that cannot be customized are now currently using our default translations for the user's language: English, Spanish, French, German, or Dutch.

• Comments 1
• Votes 1