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Categories Ideas portal
Created by Jon-Paul Ciambra
Created on Dec 10, 2024

Weekly Idea Portal Summary: Support Multiple Languages

What is the challenge?

Some language customization is possible in idea portals but not in the weekly summary email.

What is the impact?

Inconsistency in the language used to communicate with customers that do not speak English.

Describe your idea

Include multi-language support for the weekly summary email

Possible Solutions

  1. Surface the content of the email in the "Terminology" area. OR

  2. Create an "easy button" to convert everything to the desired language


Attached is a screenshot of our Swedish idea portal summary email to demonstrate the problem. Thank you!

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