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Share your product feedback

Status Future consideration
Categories Knowledge base
Created by David
Created on Aug 20, 2024

Enable knowledge base header bar links to open in new tab

What is the challenge?

Selecting a button in a knowledge base header navigation bar navigates away from the KB if the link is external

What is the impact?

Users are confused--e.g., if the external link is to a form to provide feedback about the KB and requires reference to the page the user was viewing

Describe your idea

In the navigation settings, include an option for a link to open in a new tab

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