Analyze feedback from other sources

Who would it benefit?

PMs with large volumes of feedback in unstructured content, like calls, support tickets, reviews.

What is the challenge?

It can be hard to know what customers need - customers often do not reach out to share all their feedback, challenges, and ideas. There are mountains of data already available, but PMs are not able to sift through it all manually.

What is your idea?

Analyze data like support tickets, notes, and reviews from various sources, using a spreadsheet/CSV import or integration.

Surface top product feedback themes and feature requests.

Search or ask a question like "What are the top challenges with the Slack integration?"

Use these insights to create and prioritize ideas.