RELATED IDEAS
Optimize shared webpage auto-refresh schedule
What is the challenge? |
Currently, when we view a shared webpage, it takes a while for the refresh to complete. At this point we have already started reading the webpage and once the refresh completes, we lose our place where we are currently reading. |
What is the impact? |
Gives us flexibility on when we want the webpage to be refreshed. |
Describe your idea |
By adding a option where we can determine when a webpage refreshes such as hourly, once a day, etc. this eliminates the auto-refresh whenever we first open a shared webpage. We would like to determine when the webpage is refreshed vs. it automatically refreshing every time someone opens it. |
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ADMIN RESPONSEJan 6, 2025
We’ve optimized the refresh behavior for shared webpages to make your viewing experience smoother. When you load a stale shared webpage, it will now only refresh once the update is ready, instead of constantly refreshing to check for an update.
We have created a separate idea for setting a schedule for refreshing here. Please vote on that idea if you are interested.
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Love it!
Echo all the other comments. This refresh interrupting the users experience of reading a shared web page, is eroding trust and confidence. Imagine opening a book and starting to read then someone comes along, takes it away and then hands it back to you closed!
yes please fix, very annoying
Please fix. This is very annoying for our collegues attempting to read shared documents and pivot reports.
The refresh happens multiple times (3 times in my case), each about 20 seconds apart. So there's no point in starting to read the report for the first minute because it will just refresh and move the cursor to the top of the report. Extremely annoying.
We thought we had a great option for a dynamic executive report -- until it started reloading 3-4x after clicking it. There's no way our execs will have patience for that.
Another solution to the problem woiuld be to fix the performance issue. Really the webpage should open with the latest data. But right now, the page opens, the user sees the page ( and assumes it is showing the latest data ), and then several seconds later the page refreshes (and the user loses their place in the middle of reading).
The auto refresh, a few seconds after opening the web page causes confusion to those reading the page, and adds to a perception among non-Aha users in the company that Aha isn't as good as other reporting tools. It's is this type of issue that is hindering the roll-out of of Aha at our company.