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Status Future consideration
Categories Ideas portal
Created by Claire A
Created on Dec 6, 2023

Allow customers to filter ideas based on release

Who would benefit?

All of our Customer Portal users

What impact would it make?

This would increase customer adoption of our features and reduce internal time spent communicating and clarifying when an idea was released to customers.

How should it work?

From the customer portal view, allow customers the ability to select a release (i.e. in our case a recent example is "23.3.2") which would then show them the shipped idea records for that release.

Similar to the completed section of the Retrospective feature available in the Aha account view today. Our product management team has found great value in this and know something similar in the ideas portal would reduce time spent both internally and externally alongside increase our customers CSAT with the ideas portal which impacts how CSAT of our application.

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