RELATED IDEAS
Ability to Further Control Notifications
I currently get notifications from Jira when issues/features I have created or am watching get updated. I then get the exact same updates from Aha! for these same issues, causing a frustrating duplication. The issue is, there is no way to change this in Aha! without just turning off notifications completely, which I won't want to do either as I want to receive other notifications, such as @mentions.
There needs to be more control over what notifications you want to receive rather than al all or nothing setup like it is currently. At minimum, having a separate setting to control @mentions would be a nice upgrade. Also, having the ability to turn off notifications generated by changes that were made via integration would also be a huge and welcomed update. There is currently a setting called "Receive notifications for integration comments" that you can disable, but that's only for comments rather than any change made via integration.
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MERGED
Turn off notifications for all updates made by integrations
Currently there is an option to turn off notifications for comments made via integrations. There should be an additional option to turn off all notifications for any updates made via integrations. This would allow users to decide to receive update...
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Future consideration
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I would like to highlight that our ask is a bit different from that original idea. We are asking to change the “update record” functionality to allow users to block notifications when we click on the “update record” button.
P.S.: I meant to say NO "data loss will happen" on my previous comments :)
We operate with a single Jira-Aha integration template that span across hundreds of Aha workspaces. When we change the integration template (add/remove fields for instance) we need to sync the data between Jira and Aha to ensure both systems are synchronized and data loss will happen.
When we do so, we generate several e-mails to users that include notifications for closed tickets. Users should not receive such email notifications.
It would be great if we could introduce an option in the system for us to decide if we want to suppress notifications when we click on the “Update records” button.