RELATED IDEAS
Integration into ChurnZero
ChurnZero is a customer success management software. Being able to sync customer feature requests to ChurnZero accounts would enable the Customer Success team to have a view into customer-related features.
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This could also mimic the Salesforce integration so that PMs could have better insight into what customers are asking for and what revenue is at stake for each idea/feature/initiative or theme.
Being able to update ChurnZero with idea status changes would also alert the account team to discuss that at the next customer meeting.