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Status Shipped
Categories Account settings
Created by Bonnie Trei
Created on Sep 23, 2021

Allow customization of billing admins listed when user has no seat allocated

When a user who does not have any product permissions tries to sign into Aha! they are presented with a warning alerting them to contact a billing admin to get permissions. This warning is a list of all users with Billing Admin permissions.

For teams with centralized seat management, it would be best to be able to specify the email address that is listed here or provide a link to an ideas portal that is used to manage access requests.

Additionally, for teams with many billing admins, this list can be confusing and unruly.

  • ADMIN RESPONSE
    May 16, 2023

    Account administrators can now add a custom message explaining how users can request access to Aha! workspaces. Navigate to Settings -> Account -> Profile and type a message in the Access request instructions section.

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