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Status Shipped
Categories Voting
Created by Jeff Shaffer
Created on Sep 23, 2021

Remove 'Del' function for idea record in Salesforce

When a user creates/proxy votes an Idea from Salesforce (support case, etc.), the list of those Ideas are captured in Salesforce, including a 'Del' function. Clicking to 'delete' the idea only deletes it from the list in Salesforce, not in Aha (portal or workspace), so it's misleading.

The idea is to provide only View (and/or Edit) functions rather than Del within the Salesforce idea list interface.

    Nov 10, 2021

    We upgraded the Ideas Advanced integration with Salesforce to work seamlessly in the Lightning interface. You can capture detailed feedback with dynamic forms, too.

    With this upgrade, we changed the "Delete" copy to "Unlink" to make it more clear.

    Checkout the blog post for more details!

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