Discovery
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3
VOTE
Ability to run AI analysis across multiple or all studies in a workspace
What is the challenge? There might be similar themes or sentiments happening across multiple studies within a workspace and right insights only exist at the study and interview level What is the impact? We might be missing out on customer trends a...
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Planning to implement
3
VOTE
Ability to highlight AI summaries on Study Insights
What is the challenge? Right now you can link answers, quotes and learnings on the Study page, but you are not able to highlight any AI summaries you have as highlights on a study's interview What is the impact? There might be some AI summary high...
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Future consideration
2
VOTE
Ability to run AI summary on a snippet and then link that to a question
What is the challenge? There might be snippets of long answers in an interview transcript which are harder to read and digest when linking that raw data directly to a question. I'd like to be able to run a quick AI summary on that snippet and then...
0
Future consideration
2
VOTE
Aha! Discovery - allow linking of Studies and Interviews to Documents/Notes
What is the challenge? At the moment you cannot link an interview/study to a KB note. What is the impact? The output of your study may be some documentation. Describe your idea Allow for the linking of a study/interview to a KB Note/Document
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Planning to implement
2
VOTE
Aha! Discovery -language support for French
What is the challenge? Some customer interviews are conducted in French Language What is the impact? Right now Aha! Discovery interviews can only work in English. Describe your idea Add the ability to conduct interviews in Aha! Discovery in French.
0
Future consideration
2
VOTE
Discovery quotes should update if the transcript was edited
What is the challenge? Currently if you make a section of the transcript as a quote, and then edit the transcript, the quote does not update. What is the impact? Describe your idea If the transcript is updated, also update the quote.
0
Future consideration
2
VOTE
Gainsight integration for populating interview participants
What is the challenge? Gainsight has information about end users and their usage data, which could be valuable to have in real-time. What is the impact? A more powerful participant list, leading to more product insights. Describe your idea An inte...
0
Future consideration
1
VOTE
Create a reel (snippets) of customer interviews
What is the challenge? Convincing stakeholders of a key product decision can be quite tough. Learning and insights are helpful but having a snippet from a customer interview would be very helpful. What is the impact? Having a reel of customer insi...
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3
VOTE
Add comments to interviews
What is the challenge? A colleague shared an interview with me. I wanted to add a comment on the interview so that I could share my thoughts. There was nowhere that I could do that. What is the impact? No way to share my own personal insights and ...
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Planning to implement
4
VOTE
Interview: AI assistant to find record links
What is the challenge? It takes a long time to manually go through a transcript and link the text to existing ideas or other records. What is the impact? I don't do it as often or as thoroughly as I should and miss insights and value from the tool...
0
Future consideration
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