Aha! Discovery - allow linking of Studies and Interviews to Documents/Notes
What is the challenge? At the moment you cannot link an interview/study to a KB note. What is the impact? The output of your study may be some documentation. Describe your idea Allow for the linking of a study/interview to a KB Note/Document
Tom Bailey
6 months ago
in Discovery
0
Already exists
What is the challenge? After I conduct an interview, I have some things I want to follow up on or tasks to complete that are related to the interview. For example, maybe I want to upload my transcript to the interview, send the customer a thank yo...
Jordan Kiga
7 months ago
in Discovery
0
Future consideration
What is the challenge?
The order of information displayed on the interview details page depends on the order in which I upload the file. For example if I upload notes before the transcript, the notes will appear first, and vice versa.
What i...
Guest
4 months ago
in Interviews
0
Future consideration
What is the challenge?
in one sentence I get multiple opportunities/ideas but cannot follow each one in Aha! yet
What is the impact?
Inability to link a single statement to multiple data records in Aha!
Describe your idea
Support the...
What is the challenge?
I don't have time to attend every call or read every interview transcript. But I need to keep up-to-date on any customer mentions of features that I am the PM for.
What is the impact?
I miss out on insights about my ...
Kelly Sebes
5 months ago
in Interviews
0
Future consideration
Link Discovery interview transcript highlight to a cross-study Tag
What is the challenge? During studies/interviews, certain themes can arise related to customer feedback. These can be related to things like sentiment, jobs-to-be-done, or categories of topics. However, today there isn't an ability to mark or repo...
Emily Yankush
6 months ago
in Discovery
0
Planning to implement
What is the challenge? When viewing the potential participants for a study, you can add columns to the list for ideas created, votes, etc. However, those aren't limited to the specific workspace. What is the impact? It's not important to the resea...
Emily Yankush
6 months ago
in Participants
0
Likely to implement
Import transcribed audio recordings into empathy sessions
Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
What is the challenge? Convincing stakeholders of a key product decision can be quite tough. Learning and insights are helpful but having a snippet from a customer interview would be very helpful. What is the impact? Having a reel of customer insi...
Shawn Zenz
6 months ago
in Insight reports
0
Future consideration
What is the challenge? We have been using notes in Aha! to capture customer interviews and meetings, usually using the customer interview template. Now we want to transition those into Aha! Discovery interviews so we can use all those great capabi...
Kelly Sebes
6 months ago
in Discovery
0
Future consideration