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Show similar ideas on the research tab

It'd be really helpful to put a 'similar ideas' section on the new Research tab to help find other similar ideas you might have missed. Then there could be a 1-click promote button that would promote it to the current feature.
Todd Meyer 9 months ago in Ideas / Ideas research 0 Future consideration

Be able to send a custom reminder email during an Empathy Session

An Empathy Session can be a week long. And our users get wrapped up in their day to day and it is easy to forget about the session. I have been manually creating google labels for group emails to remind them a couple of times during the week. "Tha...
Guest about 1 year ago in Empathy sessions 0 Future consideration

Update Empathy Session invitation content

Provide configuration for the email content sent to Empathy Session invitees. We can do some but not all. The default below the dates does not necessarily apply to each situation.
Guest over 1 year ago in Empathy sessions 0 Future consideration

When I reply to a comment in an Empathy session, the person who wrote the initial comment should be notified.

I created and Empathy session. However, when I replied to comments within the Empathy session, nobody was notified. Therefore, unless they scrolled back through the comments, they would never know.
Guest over 1 year ago in Empathy sessions 0 Future consideration

Allow for easier adding of contacts when not adding from an idea

I wanted to invite a group of customers I work with on a project to an empathy session. Inviting them one at a time is a tedious process. Would like to be able to paste a list of email addresses into the invite list.
Guest over 2 years ago in Empathy sessions 0 Future consideration

Add ability to paste screen captures into the Support form

It'd be extremely useful if the Support form would let me paste screen captures into it rather than need to create a file from my screen capture, save it, and then upload it.
Sharon D over 2 years ago in In-app feedback 0 Future consideration

Empathy - Improve design mode

Currently i use the Guide section to design what im going to say however there is no way to easily copy a section form the guide into the live session, this means creating polls is slow and adding images is slow. I want to be able to design what w...
Naill Mclean almost 3 years ago in Empathy sessions 0 Future consideration

Widget that does not require mouse click to expand

No description provided
Guest almost 3 years ago in In-app feedback 1 Future consideration

Empathy Sessions - Contact Count, Export, Metrics

In the Empathy sessions it would be great to have a count of contacts who have participated in the session. It would also be great to be able to easily export the list of people who have participated. It would be really cool if we could also get s...
Joe Galanti almost 3 years ago in Empathy sessions 0 Future consideration

Conditional parameters for viewing feedback in the in-app widget

For b2b web applications, it would be useful to have the capability to filter what feedback a user can see based on a defined parameter associated with the user. As a SaaS application, I only want users in the same organization to be able to see f...
Ronnie Merkel about 3 years ago in In-app feedback 0 Future consideration