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Include proxy votes in imported participants in empathy sessions

When inviting customers to participate in an empathy session, contacts from proxy votes should be included.
Shannon Sauvé about 3 years ago in Empathy sessions 0 Future consideration

Ability to add screenshots to the In-App Feedback

Would love to be able to display a screenshot\image in the subtitle area of the In-App feedback. Example I was using an in app feedback on a page to highlight a new feature on the page. It would be helpful to be able to show a screenshot of the fe...
Guest about 2 years ago in In-app feedback 0 Future consideration

Ability to manage Ideas portal applications

It would be nice to be able to manage ideas portal applications for the submission widgets.
Andy Shaffer about 2 years ago in Ideas portal / In-app feedback 0 Future consideration

Sharing Screenshots/Pasted Images in Empathy Sessions

Similar to APP-I-4143 we really need something more efficient within the empathy sessions to either take a screenshot or paste a copied image and add it as an attachment.
Joe Galanti over 2 years ago in Empathy sessions 0 Future consideration

Distribution list for empathy sessions

We have segmented client groups that consist of about 15 client representatives in each group. We have a process where we always review ideas with the members within that group. When scheduling an empathy session, it won't be applicable for us to ...
Mark Eaves over 2 years ago in Empathy sessions / Ideas research 0 Future consideration

Add more details on empathy session poll responses

It would be great to have more details on the participants who respond to empathy session polls. Right now you can only see the name of the participant who voted by hovering over them. It would be really helpful to be able to report off of these r...
Erin Ward almost 3 years ago in Empathy sessions 0 Future consideration

Lock session transcript once session is completed

I want the ability to lock a session transcript once the session is over. It is currently possible to reply to messages and add emojis even after the session is over. This can be a confusing experience for some users - especially unfamiliar Aha! u...
Nathaniel Collum almost 3 years ago in Empathy sessions 0 Future consideration

Better participant experience for missed empathy sessions

There could be a better experience for participants who try to join after a session is over. The current experience displays "Thank you for joining us! We deeply appreciate your feedback." It would be great if Aha! could auto-detect that the parti...
Nathaniel Collum almost 3 years ago in Empathy sessions 0 Future consideration

Allow for easier adding of contacts when not adding from an idea

I wanted to invite a group of customers I work with on a project to an empathy session. Inviting them one at a time is a tedious process. Would like to be able to paste a list of email addresses into the invite list.
Guest about 2 years ago in Empathy sessions 0 Future consideration

Add ability to paste screen captures into the Support form

It'd be extremely useful if the Support form would let me paste screen captures into it rather than need to create a file from my screen capture, save it, and then upload it.
Sharon D over 2 years ago in In-app feedback 0 Future consideration