Knowledge bases
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17
VOTE
Usage analytics for published Knowledge bases
What is the challenge? There are no statistics on how many users have visited published knowledge base and which pages they have viewed What is the impact? Showing usage enables PO/PM justify the additional subscription for Aha Knowledge and knowi...
3
Likely to implement
15
VOTE
Allow KB users to give feedback on articles
What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
1
Likely to implement
12
VOTE
Paste config options: Strip all inline formatting from copy/pasted text by default
What is the challenge? Currently Aha! carries over all inline formatting from text copied outside of the system and pasted in text boxes. This functionality is useful for base HTML elements (strong, italics, headings, etc.), but creates extra work...
2
Likely to implement
8
VOTE
Add glossary support for dynamic knowledge base translations
What is the challenge?
The new on-the-fly LLM translation is handy, but it can’t handle specialized terminology. Since translations only exist on the front end, we can’t edit or correct terms that are wrong or inconsistent.
What is the impac...
7
Likely to implement
2
VOTE
I need a variable/custom field to insert the current year (or another value) in a KB.
What is the challenge? having to manually replace current year in KB What is the impact? wasting time and effort multiple times for something a computer should do Describe your idea Using a variable to insert the current year in the footer (or els...
0
Likely to implement
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