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Voting

Allow customers to see/filter on what's been proxy voted on their behalf within the customer portal.

What is the challenge? Rather than screenshare or export a standardized aha report filtered down to a specific customer and their votes, we'd like them to be able to self-serve or track this information themselves. However, the customer today can ...
lance patton 18 days ago in Voting Already exists

Make it easier to identify users for proxy votes

What is the challenge? When I try to add a proxy vote, I'm unable to see identifying information about the existing users. What is the impact? Without the email address, I can't verify who each user is. I ultimately don't use the proxy vote featu...
Guest 23 days ago in Voting Planning to implement

Track votes by portal

What is the challenge? We have a customer facing portal and an internal portal. We are trying to track activity and engagement by portal, but I cannot seem to get the specific details about what portal a vote was submitted in. What is the im...
Lindsay Lawler 11 months ago in Voting Future consideration

Add "Custom Tabs" on Proxy Vote Custom Layout

What is the challenge? We would like to separate attributes on the Proxy Vote layout by user type using tabs. Some are for Customer Success Managers, some are for Customer Success Architects and some are for Product Managers. What is the imp...
Roger Deane about 1 year ago in Voting Future consideration

A reporting column for proxy vote count that is filterable

What is the challenge? A team might want to report on the number of proxy and normal votes for an idea next to each other in the same report, and filter the ideas in the report to those that have had at least one proxy vote. Currently this isn't...
Jack Parr about 1 year ago in Ideas / Voting Future consideration

A way to give weights to votes

What is the challenge? Emphasize the votes of high tier customers What is the impact? Be able to distinguish the votes Describe your idea We need a way to see who voted and summarize all votes by Tier1 customers for example.
Guest over 1 year ago in Voting Already exists

Enable Activity Webhooks to trigger on Custom Attribute updates in Proxy Votes (and probably other objects).

What is the challenge? I need to know when a custom attribute in a Proxy Vote has changed. What is the impact? We are unable to fully launch our Idea Escalation process with this feature. Describe your idea We have a custom attribute for proxy vot...
Roger Deane over 1 year ago in Voting Future consideration

Easier way to Reset Votes on Ideas

What is the challenge? To reset votes you have to create a report and this is a multi-step process that should just be from the main view. It would also be good if you could have an automation capability to automatically reset votes on a schedule....
Guest over 1 year ago in Voting Future consideration

1-click Way to Add Customer Data to Feedback: Enhancing Proxy Vote Usability in Aha for Improved Adoption and Efficiency

What is the challenge? The Aha UI for adding proxy votes is very click-expensive. Currently, adding proxy votes in Aha is a cumbersome process because the feature is deeply embedded within the Salesforce plugin. Users have to navigate through mult...
Rahul Singhania over 1 year ago in Voting Future consideration

Ideas should be visible only if their organization has a proxy vote

What is the challenge? Currently an AHA internal user can proxy vote but that idea does not automatically become visible to that Organization unless it is set to "visible to all" What is the impact? Cannot isolate ideas between customers Describe ...
David Goodwin over 2 years ago in Voting Future consideration