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Knowledge base

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Allow custom footer to KB pages

What is the challenge? Certain copyright, legal, etc. information must be included on each KB page. Right now, this text would need manually added to the bottom of each article. If it ever needed changed, each article would need edited. What is th...
Emily Yankush 3 months ago in Knowledge base / Notes 2 Shipped

Separate permission for publishing to a KB

What is the challenge? Knowledge base content can be stored in the same workspace the product team uses to set strategy, track features, etc. However, just because someone has the ability to edit Roadmap data does not mean they should have the abi...
Emily Yankush 4 months ago in Knowledge base / Notes 0 Shipped

Allow for custom domains for KBs

What is the challenge? Customers would like to configure a custom domain for their KBs. How would you solve it? Allow the user to specify a custom domain, similar to what already exists for ideas portals. What impact would it make? Easier access t...
Emily Yankush 4 months ago in Knowledge base / Notes 0 Shipped

Add document tags to API

What is the challenge? When retrieving document data through the API, tags are not included What is the impact? API users Describe your idea Include tag data when using the API for documents
Jeanette Resnikoff 3 months ago in Knowledge base / Notes 0 Shipped

Prevent 'Create Knowledgebase' from freezing

What is the challenge? In the 'Create Knowledgebase' wizard, it's possible to move to each step by selecting the tabs across the top even if the 'Next' button is disabled. If you don't populate the Document tab, and then from the last ('Color') ta...
David about 2 months ago in Knowledge base 2 Shipped