Knowledge base
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Salesforce integration with Aha! Knowledge Bases
What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
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Future consideration
2
VOTE
Remove Agenda shortcut from meeting templates
What is the challenge? Currently, notes contain shortcuts for areas throughout the note but the Agenda and Notes button both take the user to the same area What is the impact? The buttons are duplicative Describe your idea Remove the Notes button
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Future consideration
3
VOTE
Additional custom domain for knowledge base
What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
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Future consideration
1
VOTE
Usage analytics for published Knowledge bases
What is the challenge? There are no statistics on how many users have visited published knowledge base and which pages they have viewed What is the impact? Showing usage enables PO/PM justify the additional subscription for Aha Knowledge and knowi...
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Likely to implement
1
VOTE
Option to suppress a note's title from Knowledge page
What is the challenge? When publishing a knowledge base, some published notes designs may include the page's title. Currently, the title of the note is always displayed when displaying the note resulting in duplication. What is the impact? Duplica...
1
Future consideration
1
VOTE
1
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Show note author setting on whiteboard should persist
Currently the setting on a whiteboard to show the note author doesn't persist so users have to click it every time when visiting a whiteboard to see who created notes. We would prefer for the setting to persist so we don't have to select it every ...
0
Future consideration
1
VOTE
Stop Aha from going to the top of the page when refreshed.
What is the challenge? I'm deep into a page making changes. Aha refreshes, and the top of the page is displayed. Now I have to find where I was working. What is the impact? Extra time, work and frustration Describe your idea When a refresh occurs,...
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Future consideration
1
VOTE
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