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Notes

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Custom Prompts for Aha Draft with AI Writing Assistant

What is the challenge? Aha Draft with AI Writing Assistant currently offers three preloaded options: announcement release notes newsletter However, this limited selection doesn't accommodate all of our needs. We would love the ability to create cu...
Michael DaCruz 4 months ago in Notes 0 Future consideration

Tables within table

What is the challenge? Cannot create a table within a table What is the impact? It is more challenging to organize information with lots of complex levels Describe your idea Add the capability to create tables within tables
Daniela Iancu 17 days ago in Notes 2 Future consideration

Incident/issue report

What is the challenge? When incident happens with software system, like to prepare a report which then can be promoted to work item What is the impact? Describe your idea Template for incident report
Guest 19 days ago in Notes 0 Future consideration

Make finding shared documents easier

What is the challenge? I have a lot of documents that have been shared with me. The view in "My work" is difficult to navigate. I cannot sort the documents, or use search to find what I am looking for. I would also like these to be in a list view ...
Madeleine Black about 1 month ago in Notes 0 Future consideration

"Start numbering at" or "Continue numbering" option for ordered lists

What is the challenge? We currently have no way to set the beginning number of an ordered list What is the impact? Limited options for intersplicing media in step lists, broken lists Describe your idea Just need a "Start numbering at" or "Continue...
Jeremy Bruno 8 months ago in Notes 1 Future consideration

Report on Document engagement metrics such as page views

Who would benefit? PMs wanting to understand internal engagement with Aha! documents What impact would it make? Quantitative metrics to measure and understand engagement How should it work? Have the ability to view or create a list report of the n...
Terence Osmeña about 1 year ago in Notes 0 Future consideration

Allow KB users to give feedback on notes

What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
Emily Yankush 8 months ago in Knowledge base / Notes 1 Future consideration

Import knowledge base notes from Zendesk

What is the challenge? When moving from a ZenDesk knowledge base to an Aha! knowledge base, currently each document must be uploaded to Aha! individually. What is the impact? This would improve the speed for migrating tools. Describe your idea Add...
Emily Yankush 3 months ago in Knowledge base / Notes 0 Future consideration

Display attachments on Knowledge documents shared with guests or in a Knowledge Base

Who would benefit? Users accessing Knowledge documents shared with them via Guest Access or in a Knowledge Base. What impact would it make? There is no way for users accessing these documents currently to see any attachments added to the original ...
Maria Plotkina 11 months ago in Notes 0 Future consideration

Embed a webpage within a Note in a KB

What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
Emily Yankush 8 months ago in Knowledge base / Notes 1 Future consideration