Comments / Notifications

What is the challenge? As an Aha! power user who supports a lot of other folks in our organization, I get added as a watcher to a lot of records that I do not need notifications for simply because I am helping someone else to do something in Aha...

What is the challenge? During a web hook outage or a bug all updates in Jira are on hold. After the outage we can trigger a sync at which point all mapped fields except "Comments" get updated. What is the impact? The whole point of the int...

What is the challenge? If I add a comment to a record, the History log will show "You commented on feature X". If you edit that comment, the log will again say "You commented on feature X". What is the impact? This is confusing because a...

What is the challenge? When going to select a template for a comment or document, you are shown "All guided templates" rather than the "workspace" templates that have been created and modified by us, which kind of defeats the purpose of our temp...

What is the challenge? The font size is VERY small and hard to read and becomes insignificant to users. What is the impact? User's aren't answering requests for information. Describe your idea Increate the font size and email informa...

What is the challenge? Accidentally added duplicate comments on records via CSV import (as part of a migration from another system), and now do not have an easy way to delete the duplicates—only option is to manually delete one by one. What is the...

What is the challenge? I'm often needing to read old comments when responding or adding testing notes and I find the viewable area is really small and requires scrolling heaps to read everything. What is the impact? In the past I've needed to save...

What is the challenge? Users are overwhelmed by the flood of notifications without sufficient control over what appears where. The current system creates information overload, causing important updates to get lost among less relevant alerts and re...

What is the challenge? When people mention me in comments asking me to do something, I don't always see those comments. What is the impact? Sometimes I miss requests that come my way. Describe your idea Use AI to review my notifications and if it ...

What is the challenge? Currently links behind text are not support in the welcome text of the Aha! invitation email What is the impact? Unable to link to further resources for new users of Aha! Describe your idea support embedded a url behind text...