Account settings

What is the challenge? Sometimes a custom field type needs to change to meet evolving reporting needs. What is the impact? In the current config a resource would need to create a new custom field and populate values to the new field. Which...

What is the challenge? Now that we have AI credits, I would like to see who is using the credits. The user grid shows how many credits each user has used, but it does not allow for sorting What is the impact? I have to scroll through pages...

What is the challenge? The only way to see AI Credits assigned and credits used is on the Users grid. What is the impact? As we rollout the new AI Assistant enterprise wide, managing Credit assignment and Credit usage is important. Having ...

What is the challenge? Right now, if you want to reuse a workspace prefix, you have to follow many steps including deleting all previous records with the prefix assigned. This can prove challenging with parking lot releases that cannot be delete...

What is the challenge? Currently, automatic workflow syncing between records only works with the built-in status categories. Teams that create custom status categories to better reflect their workflow stages cannot leverage automatic status sync...

Hi! Use case- SCIM integration would allow admins to provision/de-provision users and manage their access via Azure AD, Okta or any other IDP. With SCIM integration, user management would be streamlined and better organized. I am mentioning few li...

I've seen this mentioned a few places, but the Aha! staff seems to keep deferring to custom tables as being the answer, which isn't the need. When I create a custom field - let's say the customer's name or the segment impacted - I want to add it t...

What is the challenge? may of us have a Preferred Name documented with HR that is not getting into AHA. Example: I go by my middle name: Rae... and AHA has me as Kellie Malsch. This confuses my team. What is the impact? Will avoid confusio...

What is the challenge? With Aha!'s growing product suite, we may have many hundreds of users and some folks may have paid seats for specific add-ons i.e. Develop, Teamwork, Whiteboards, Knowledge, or Discovery. Currently, you're not able to quic...

What is the challenge? Currently, if a status workflow impacts more than 10 workspaces, you cannot hover to see the list of workspaces it impacts. This will show if there are less than 10 workspaces. This is inconsistent with other areas where w...