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Ideas

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Provide a list of themes for AI exploration to use

What is the challenge? AI exploration allows users to see suggested themes based on idea information. There is no way to limit or ask that ideas are fit into specific themes. What is the impact? Themes are based directly on AI suggestions. There a...
Kristina Gass 9 days ago in Ideas 0 Future consideration

Change Assigned To to the Parent Idea's Assigned To when Merging Ideas

What is the challenge? The same idea can be assigned to different product managers, which creates confusion in the team. What is the impact? Describe your idea If you merge an idea into another idea, the Assigned To of the children idea should be ...
Teresa Bever 18 days ago in Ideas 0 Future consideration

Update idea rank should remove value for records removed from ranked list

What is the challenge? When you click "update idea rank" in a prioritization view, it doesn't remove the rank value from any records that have been removed from the list. What is the impact? Over time, this causes records (ideas/features) reports ...
Jon Ragsdale 10 days ago in Features / Ideas / Reports 0 Future consideration

Add the ability to map Idea status to Promoted Record status

Who would benefit? Administrators and Product Managers What impact would it make? Reduce the number of automations for Administrators to maintain and manual steps for Product Managers How should it work? Add a configuration option to map Idea stat...
Neal Maeyama 4 months ago in Ideas 2 Future consideration

Ideas Reporting - One report for multiple types of promoted records

Who would benefit? Ideas Manager & Customers What impact would it make? Ability to see when an idea will be delivered to a customer How should it work? An Ideas report should be able to pull the status and the release of the associated record ...
Clare Chawke 7 months ago in Ideas 0 Future consideration

Ideas overview page - summary

Who would benefit? Clients. What impact would it make? They could review all ideas they have submitted in a quick glance. How should it work? We would like to have a summary on the total number of the ideas raised within a workspace, and / or the ...
Krisztina Hodjan 3 months ago in Ideas 0 Future consideration

A.I.-tag my ideas based on the idea description

What is the challenge? Our ideas portal receives many customer ideas. We intentionally keep a limited list of ideas categories so that we don't overwhelm our customers with choice. However, when we're analyzing ideas, it's often helpful to group i...
Nathaniel Collum 10 days ago in Ideas 0 Future consideration

Fields not kept in-sync for merged ideas

What is the challenge? When I merge 2 ideas, one idea may have a custom field populated (i.e. Escalated). When the original idea is merged with the new idea, that field is not populated on the new idea. What is the impact? I like merging ideas bec...
Eliza Crawford about 1 month ago in Ideas 0 Future consideration

Integration with HubSpot CRM

Our Sales and Support teams use HubSpot CRM for all of their daily operations. I would love to have the same two-way sync that is provided for Salesforce within HubSpot. Essentially, the ability to associate contacts to ideas within HubSpot
Guest about 5 years ago in Ideas / Integrations 12 Future consideration

Time-based triggers for automations

Automations offer great potential to alert owners/interested parties of action, but are frustratingly limited by the absence of a time based trigger. In our case we want to conform to an SLA in processing ideas we receive and actively sending a re...
Nigel Lawrence over 2 years ago in Ideas 4 Future consideration